Consulting and capacity, when the work outgrows the team.
IT management consulting, running support operations, business process outsourcing and senior engineers on loan. This is how most of our long-term client relationships start, and how many AI programmes get staffed once they are live.
Technologies we work with
Capabilities
IT management consulting
Technology strategy, operating model, vendor rationalisation and roadmaps with costs attached to them.
Support operations
Service desk, application support and monitoring against agreed service levels, with the reporting to prove them.
Staff augmentation
Data engineers, ML engineers, cloud and security specialists embedded in your team, on your tooling.
Business process outsourcing
Back-office operations run by our team, and progressively automated as the AI practice picks off the repetitive parts.
Outsourcing that shrinks on purpose
Most outsourcing contracts are priced to grow. Ours are written expecting the opposite: we run the process, we instrument it, and then we automate the volume out of it. If that reduces our own headcount on the account, that is the point.
Take on the process as it runs today
Measure volumes, handling time and error rates
Automate the highest-volume, lowest-judgement steps
Report the saving, then reprice
Related practices
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